Further to the April 22, 2020 announcement by the Government of Saint Lucia, Retailers and Distributors of Computers and Office Supplies have been granted permission to resume operations, including J. E. Bergasse & Company Ltd.
Along with the other members of our Group United Insurance Agents (St. Lucia) Ltd. “Agents for Massy United Insurance Ltd.” and Agostini Insurance Brokers (St. Lucia) Ltd, we will reopen for normal business operations from Monday 27th April 2020 between the hours of 8:30 a.m. and 4:00 p.m. daily (until the relaxation the curfew).
We will be facilitating & supporting our insurance services, printing, stationery & office supplies, computers, and office equipment sales as normal. However, note that there might be a delay in our response time as our human resource is limited.
We also advise that in keeping with the community quarantine still in place, we encourage everyone to practice sanitation & social distancing upon entering our offices, as well as continuing the use of our online support systems & services where possible.
Please note below our contact information for support or call 456-6500.
Submit your request for
- Service Support –firstname.lastname@example.org or log it into our web portal for support at http://service.jebergasse.com/einfo/ if you are registered.
- Document Centre Services – email@example.com.
- SurePay – firstname.lastname@example.org.
- For Account Support email@example.com.
FOR AGOSTINI INSURANCE BROKERS
Please submit your request to firstname.lastname@example.org or call 456-6580.
FOR MASSY UNITED INSURANCE.
Please submit your quote request via email at email@example.com. We will respond via email.
Please submit your claim via email at firstname.lastname@example.org for support.
For Premium Payments
Premium payments can be made via SurePay online, CIBC FirstCaribbean online banking. and our website at www.massyunitedinsurance.com. Please email us at email@example.com to obtain our banking details.
Private clients can submit renewal requests to our underwriting department by emailing firstname.lastname@example.org.
For General Queries
General customer queries can be directed to email@example.com; 758-285-4049 or 758-287-1287, 758-285-4462.
We strongly encourage all our customers to maximize the use of orders & premium payments via our SurePay Online portal using account or policy number . For FREE registration, here are the 3 easy steps:
1. Call in or email to register by contacting us via telephone or
email as per below
Ms. Nisa Smith – 486-6881
Ms. Felicia Flavius – 485-8663
2. Your account will be manually created from our end & your login details will be provided
3. Payments can be made through international debit/credit cards at no cost to you.
We also wish to advise that our Document Centre Limited office on Bourbon Street, Castries has ceased its operations indefinitely effective April 21, 2020.
We also urge all customers to minimize the frequency of their branch visits where possible by availing of alternative communication channels provided.
We have every hope that together, we will continue to get through this challenge. We’re here to support you in every way we can and we will keep you updated on any further developments.
If the situation changes, we will be sure to communicate accordingly. And we encourage you to stay connected via our page at www.facebook.com/jebergasse for regular updates.
May you, your family, and your community continue to be safe.
Anthony M. Bergasse