The Management Team
ANTHONY M. BERGASSE
Chief Executive
Officer
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ANTHONY M. BERGASSE
Anthony Bergasse assumed the role of Managing Director in 1995 following the unexpected death of the previous Managing Director, Peter A. Bergasse. Since taking over the daily operation of J.E. Bergasse and Company Ltd., Anthony has been instrumental in conceptualizing and driving the strategy toward a more focused direction for the Company. Defining the business priorities, mission and long-term strategy and aligning the Company to those goals has been a work-in-progress for the last decade. His leadership in this regard has delivered consistent year-over-year growth in the areas of revenue and profit since 2002.
Anthony was called back to Saint Lucia in 1983 at a time when the company was in transition to a computerized financial accounting system and J.E. Bergasse management needed someone to oversee the successful implementation and rollout of this new software. Over the years the relationships with Xerox and IBM (J.E. Bergasse partners since the late 1970’s and early 1980’s respectively) were expanded under Anthony’s direction to encompass additional world-class brands including RISO, Lexmark, and more recently Lenovo, broadening the focus on Document Technology. As a complement to these offerings, alliances have been formed with regional resources to deliver and support top-to-bottom technology solutions for Saint Lucia businesses.
Prior to 1983 Anthony’s experience included financial account management for Peat, Marwick, Mitchell & Company and subsequently for 3M Canada both based in London, Ontario, Canada where he held a variety of positions culminating with that of internal auditor.
Mr. Bergasse holds bachelor’s degrees in Finance and Economics from the University of Windsor in Windsor, Ontario, Canada. He was President of the Rotary Club of Saint Lucia (1994/1995) and is a Paul Harris Fellow. Anthony currently sits on the Board of Directors for United Re-Insurance Limited and Agostini Insurance Brokers (Saint Lucia) Limited and is actively involved in the Saint Lucia Yacht Club.
JENNIFER BAK
Chief Operating
Officer
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JENNIFER BAK
Jennifer joined J.E. Bergasse’s management team in June 2019, initially as the Manager of the Document Centre. Her ascent from this role to a position in the C-suite epitomizes her unwavering dedication to pushing boundaries and delivering outstanding outcomes by merging technology, leadership, and innovation.
Commencing her career during the transformative era of early desktop publishing and computer technology, Jennifer’s foundation in graphic design and printing technologies set the stage for her professional journey in the printing industry. Venturing into entrepreneurship, she established an outsourced I.T. enterprise that redefined technical services across Macintosh, Windows, and UNIX environments. Her business expanded to encompass hosting solutions, web development, advertising, and print design services, illustrating her adaptability and innovative prowess.
Today, as the Chief Operating Officer of J.E. Bergasse, Jennifer leverages her extensive experience and strategic foresight to steer the company’s course into the future. Her wealth of expertise continues to influence and shape the trajectory of the organization.
KERDELL ALFRED
Human Resource
Administrator
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KERDELL ALFRED
Kerdell Alfred joined the workforce at age sixteen with a passion for making a difference in the business sphere. Her apprenticeship with the Counseling Department at the National Skills Development Centre (NSDC) ignited a flame that brought clarity to her career path. This flame continued while working with the Project Office of the National Initiative to Create Employment (NICE).
As the project focused on building the careers of individuals by providing employment, Kerdell’s love for Human Resources became evident. Upon finalization of the project, she accepted an opportunity to work in the business office of her Alma Mater – the Saint Lucia Seventh-day Adventist Academy. This job allowed her knowledge and skills in Administration, Financial, and Human Resources management to broaden.
Kerdell soon accepted an offer to work alongside the Human Resource Coordinator in 2019 at the JE Bergasse Group of Companies, in the capacity of Reception/Administrative Assistant. On November 16th, 2020, she got promoted to the position of Human Resource Administrator.
Kerdell is passionate about Human Resources and gives one hundred percent at her job. She loves seeing the development of people, and ultimately the development of an organization.
CHARLES LEE
Technical Service
Customer Support Manager
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CHARLES LEE
Charles Lee is a native of St. James, Jamaica and is happily married to a loving and supportive wife, Jean. The pair have three intelligent daughters, and one fun-loving, quick-witted grandson.
Charles is a Servant Leader. He believes that this approach to leadership can enrich the lives of his colleagues, create fulfilling work environments and, in turn, build better organizations. He also believes in cultivating talent and encouraging personal and professional development.
Charles graduated from the University of the West Indies, Mona, in 1995 with a degree in Management Studies. Prior to this, in 1979, he earned a diploma in Technical Education from the College of Arts, Science and Technology [now UTECH] after which he taught Electrical Installation and Engineering Science at his alma mater, Cornwall College, for three years before moving into the field of technical support with Xerox Jamaica Limited.
Charles has held a number of technical and managerial positions throughout his 30 year career in the industry. Starting in 1981, he served as an Electronic and Mechanical Repairs team member for 4 years before being recruited to his first management role as the Field Service Manager for Xerox Jamaica Ltd. He was later promoted to Technical Services Manager and served in that position for almost 10 years. Charles’ dedication to teaching, personal and professional development served him and his colleagues well. He is seen as a supportive supervisor who also challenges his staff to do their best work.
Charles later transitioned to the position of Customer Service Manager at INFOGRACE Jamaica. In this role, he was the bridge between the company and the customer, resolving conflicts efficiently and effectively and recognizing staff who excelled in their roles. Using his strong planning and organising skills Charles introduced tactics to support the strategic objective of the organization while reengineering business processes to achieve greater productivity.
Charles later became part owner of Computers and Controls Jamaica Limited before being convinced to return to XEROX, Jamaica [now Productive Business Solutions (PBS)] as Customer Service Manager. He remained in that role at PBS for 10 years before returning to his other passion – teaching, molding and developing young minds. For the last 4 years, Charles has taught a variety of subjects including, Mathematics, Information Technology and Business Management, at the Jamaican German Automotive School.
Charles is excited about his next adventure as Technical Service & Customer Support Manager at J. E. Bergasse. Over the next 2 – 4 years, he intends to apply his knowledge, skills and ability, combined with his passion for teaching, to coach, mentor and prepare his staff and develop them into the future leaders and managers of the company.
MAIRI LOW
Chief Financial
Officer
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MAIRI LOW
Mairi Low has been Financial Controller & Company Secretary since joining the company in 1996. Her responsibilities include all areas of financial and corporate secretarial activities as well as co-ordination of the company’s strategic planning process.
She has a wealth of experience in the field of finance, with a background in auditing and accounting having worked both locally and in the U.K. with the firm of PricewaterhouseCoopers.
Mairi is a Member of The Institute of Chartered Accountants in England and Wales (ACA), a member of The Institute of Chartered Accountants of the Eastern Caribbean and a graduate of The University of Liverpool B.A. (Hon) Accounting.
VALENCIA MATHURIN
SurePay
Coordinator
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VALENCIA MATHURIN
Ms. Valencia Mathurin is currently completing her Master’s Degree in Business Administration and Management at Edinburgh Napier University and a mother to a teenage daughter who is an avid entrepreneur and student.
She has a wealth of knowledge and experience in manufacturing, hospitality, business start-up, strategic sales, and management.
Ms. Mathurin has a track record of building solid relationships while maintaining quality customer service, allowing her to retain loyal and satisfied clients throughout her career.
She has led the development of the Moringa agro-processing sector in St. Lucia for over seven years, from seedlings to exports and sales of moringa-derived products.
Ms. Mathurin prides herself on her results-driven approach to management while fostering a collaborative work environment. She believes that a happy employee is motivated to perform optimally, which will result in only profitable outcomes. In January 2023, Ms. Mathurin officially assumed the role of SurePay Coordinator.
MR. LUCIUS NELSON
Manager of The
Document Center
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MR. LUCIUS NELSON
With over 15 years of dedicated experience in the dynamic realm of the digital printing industry, I bring a wealth of knowledge and expertise to every project.
As a seasoned professional, I have successfully navigated the ever-evolving landscape of digital printing, honing my skills to ensure optimal outcomes.
My journey includes a solid foundation, having earned an associate degree in computer systems engineering.
This academic background seamlessly integrates with my extensive practical experience, providing a unique blend of technical proficiency and hands-on insights.
In addition to my role within the digital printing sector, I have also made significant contributions as a graphic designer. Over the years, I have successfully translated ideas into compelling visuals, bringing creativity and innovation to the forefront of my work.
This dual proficiency allows me to approach projects with a comprehensive perspective, ensuring not only technical excellence but also a visually impactful result.
Beyond my primary focus in digital printing, my expertise extends across various print methods.
This versatility underscores my commitment to staying at the forefront of industry trends and adopting a holistic approach to print solutions.
I am passionate about leveraging my skills to drive success in the digital printing and design landscape, and I look forward to contributing my diverse skill set to future endeavors.
FRANCIS PLANT
Network
Administrator
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FRANCIS PLANT
Francis Plant joined J. E. Bergasse & Company Ltd. on September 8, 1980 as an Assistant Technician after graduating from the ‘A’ Level College and St. Mary’s College. Francis was promoted to Service Manager on August 1, 1996 and Group Network Administrator on June 18, 2007. Over the years with the rapid changes in technology, Francis has kept abreast of these changes with constant training. His attention to detail to customer service has earned him the respect of his peers.
Francis was instrumental in the move and setting up of the technological infrastructure for the Company when it moved to its headquarters in Vide Bouteille in February 2002. Since then Francis has been focused on ensuring the smooth, efficient and secure operation of the JEB network whilst still being available to assist with technical problems in the Service & Support Department.
Francis is a CompTia A+ Certified Technician and now holds the position of I.T Manager for the J.E. Bergasse Group of Companies.
KISNA REMICE
Marketing
Co-ordinator
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KISNA REMICE
Ms. Kisna Remice embarked on her journey into the world of professional marketing from the tender age of 15 years old.
Ms. Remice commenced her personal journey of becoming a Social Media Consultant during her first year of college whilst completing her Associate’s Degree in Business Administration and maintaining a 3.9 GPA. In order to better equip herself as a qualified marketer, Ms. Remice pursued her Master’s in Digital Marketing with OMCP Certified, Simplilearn College and has nearly completed her Bachelor’s Degree in Marketing Management.
Working as an Executive Assistant and Social Media Coordinator at popular Marketing Agency Blackbox Communications Inc., Ms. Remice has acquired real-life, professional experience providing diverse digital and traditional marketing services to well-established companies. From 2016 to present, she has provided a range of marketing and project management services to over 10 companies in Saint Lucia including St. Anthony’s Medical Clinic, The St. Lucia Development Bank, Cabot St. Lucia, Axcel Finance, WASCO St. Lucia, The August Group (Antigua & Barbuda), St. Kitt’s & Nevis National Bank Limited and True Value Building & Hardware Supplies Ltd.
On December 11, 2023, she was appointed as the Marketing Coordinator of J.E Bergasse Group of Companies with the responsibility of coordinating the marketing activities of the group portfolio, while embracing her strong sense of leadership and dedication in contributing to the future success of J.E Bergasse Group of Companies.
SHAVONE SMITH
Technical Sales &
Business Development Manager
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SHAVONE SMITH
Hailing from the vibrant landscapes of Jamaica, Shavone Smith is a distinguished professional renowned for her achievements in sales, business development, and customer retention. With a solid educational foundation from the University of the West Indies, where she earned a dual major Bachelor of Science degree in Banking, Finance & Entrepreneurship, Shavone has garnered an impressive trajectory in the corporate world.
Early in her career, she honed her expertise by collaborating with financial industry giants such as PricewaterhouseCoopers (PwC) and Scotia Investments, exhibiting versatility in her roles. Her zeal for technology and knowledge across diverse finance domains underscore her commitment to continuous learning and growth.
Shavone’s influence within the Fintech realm is marked by her contributions to sales, business development, and customer engagement. Notably, her strategic insights and implementation strategies have catalyzed pivotal opportunities within the financial and government sectors, significantly augmenting new business ventures for J.E. Bergasse & Company Ltd. She also holds technology certifications in Python, SQL, Xerox MPS, Cyber Security and HPE amongst others.
Beyond her professional endeavors. Shavone is very passionate about community and youth involvement. Her engagement extends globally as a respected youth delegate for esteemed non-profit entities within Jamaica.
KISNA REMICE
Marketing
Co-ordinator
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KISNA REMICE
Ms. Kisna Remice embarked on her journey into the world of professional marketing from the tender age of 15 years old.
Ms. Remice commenced her personal journey of becoming a Social Media Consultant during her first year of college whilst completing her Associate’s Degree in Business Administration and maintaining a 3.9 GPA. In order to better equip herself as a qualified marketer, Ms. Remice pursued her Master’s in Digital Marketing with OMCP Certified, Simplilearn College and has nearly completed her Bachelor’s Degree in Marketing Management.
Working as an Executive Assistant and Social Media Coordinator at popular Marketing Agency Blackbox Communications Inc., Ms. Remice has acquired real-life, professional experience providing diverse digital and traditional marketing services to well-established companies. From 2016 to present, she has provided a range of marketing and project management services to over 10 companies in Saint Lucia including St. Anthony’s Medical Clinic, The St. Lucia Development Bank, Cabot St. Lucia, Axcel Finance, WASCO St. Lucia, The August Group (Antigua & Barbuda), St. Kitt’s & Nevis National Bank Limited and True Value Building & Hardware Supplies Ltd.
On December 11, 2023, she was appointed as the Marketing Coordinator of J.E Bergasse Group of Companies with the responsibility of coordinating the marketing activities of the group portfolio, while embracing her strong sense of leadership and dedication in contributing to the future success of J.E Bergasse Group of Companies.
SHAVONE SMITH
Technical Sales &
Business Development Manager
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SHAVONE SMITH
Hailing from the vibrant landscapes of Jamaica, Shavone Smith is a distinguished professional renowned for her achievements in sales, business development, and customer retention. With a solid educational foundation from the University of the West Indies, where she earned a dual major Bachelor of Science degree in Banking, Finance & Entrepreneurship, Shavone has garnered an impressive trajectory in the corporate world.
Early in her career, she honed her expertise by collaborating with financial industry giants such as PricewaterhouseCoopers (PwC) and Scotia Investments, exhibiting versatility in her roles. Her zeal for technology and knowledge across diverse finance domains underscore her commitment to continuous learning and growth.
Shavone’s influence within the Fintech realm is marked by her contributions to sales, business development, and customer engagement. Notably, her strategic insights and implementation strategies have catalyzed pivotal opportunities within the financial and government sectors, significantly augmenting new business ventures for J.E. Bergasse & Company Ltd. She also holds technology certifications in Python, SQL, Xerox MPS, Cyber Security and HPE amongst others.
Beyond her professional endeavors. Shavone is very passionate about community and youth involvement. Her engagement extends globally as a respected youth delegate for esteemed non-profit entities within Jamaica.
MENELLIA VALCENT
Sales Manager – B2B E-Commerce
Stationery & Office Supplies
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MENELLIA VALCENT
Menellia Valcent embarked on her professional journey in 2008 as an administrative assistant at AGRICO (Agricultural Consultancy & Technical Services Limited), where she played a pivotal role in managing the project’s administrative tasks.
With an extensive career spanning over a decade, Menellia is a seasoned professional with expertise in corporate administration, B2B sales, customer relations, and marketing management. In 2011, she joined J.E. Bergasse Company as a Sales Administrator, then transitioned to Advertising and Promotions Coordinator in November 2018.
Her dedication and exceptional performance led to her promotion to Marketing and Promotions Manager in December 2020, where she managed the marketing activities for the group.
Throughout her career, Menellia has demonstrated a commitment to continuous learning, particularly in strategic leadership, marketing, and operations. She holds a Professional Certificate in Supervisory Management from the University of the West Indies and a Level 6 Diploma in Professional Marketing from the Chartered Institute of Marketing. She is also an ongoing associate member of the Chartered Institute of Marketing.
In December 2023, Menellia assumed the B2B E-commerce and Post-Sales Manager role for J.E. Bergasse & Company.
MENELLIA VALCENT
Sales Manager – B2B E-Commerce
Stationery & Office Supplies
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MENELLIA VALCENT
Menellia Valcent embarked on her professional journey in 2008 as an administrative assistant at AGRICO (Agricultural Consultancy & Technical Services Limited), where she played a pivotal role in managing the project’s administrative tasks.
With an extensive career spanning over a decade, Menellia is a seasoned professional with expertise in corporate administration, B2B sales, customer relations, and marketing management. In 2011, she joined J.E. Bergasse Company as a Sales Administrator, then transitioned to Advertising and Promotions Coordinator in November 2018.
Her dedication and exceptional performance led to her promotion to Marketing and Promotions Manager in December 2020, where she managed the marketing activities for the group.
Throughout her career, Menellia has demonstrated a commitment to continuous learning, particularly in strategic leadership, marketing, and operations. She holds a Professional Certificate in Supervisory Management from the University of the West Indies and a Level 6 Diploma in Professional Marketing from the Chartered Institute of Marketing. She is also an ongoing associate member of the Chartered Institute of Marketing.
In December 2023, Menellia assumed the B2B E-commerce and Post-Sales Manager role for J.E. Bergasse & Company.