Contact Us : (758) 456-6500

YOU CAN NOW PAY YOUR BILLS ONLINE

Or Pay Bills At Any Surepay Location Islandwide

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axcel-logo
dm-mutual-logo
digicel-logo
flow-logo
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LUCELEC
Massy United Insurance
Mon Repos Cooperative Credit Union
Pan American Life Insurance
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snt logo
sagicor-logo
sccnl-logo
wasco-logo

SurePay is an electronic bill payment system which securely handles the distribution of the funds to billers on behalf of customers at no cost to them

SurePay currently has a network of over forty payment centres at convenient retail outlets across Barbados, Trinidad and the British Virgin Islands. SurePay (St. Lucia) launched on September 1, 2012, offers consumers the ability to pay their utility and other recurring bills, at any SurePay collection point island wide.

The SurePay system is constantly in communication with each of the biller’s accounting systems, updating payments to each account on an on-going basis which means all account information is kept current and secure. It also means bills can be paid on the day they are due and not risk penalty. Payments can also be made after the bills are due! No longer does paying bills mean writing cheque after cheque or wasting time in line after line. It now means just one simple payment at any SurePay payment centre and that’s it, bills are done. It’s an easy one stop, one total payment and the consumer receives an official proof of payment receipt for their records.

SurePay… the convenient way to pay!

SurePay facebook: https://www.facebook.com/surepayslu

Download SurePay FAQ Sheet
Q. What is SurePay?
An electronic bill payment service which securely handles the payment to Billers: LUCELEC, FLOW, WASCO, etc, on behalf of the customer at no cost to them.
Q. Where can SurePay Locations/ Collection Points be found?
Q. What Bills can be paid at SurePay?
  • AXEL FINANCE
  • DEMERARA MUTUAL LIFE
  • DIGICEL
  • FLOW
  • LABORIE COOPERATIVE CREDIT UNION
  • LUCELEC
  • MASSY UNITED INSURANCE
  • MON REPOS COOPERATIVE CREDIT UNION
  • PAN AMERICAN LIFE INSURANCE
  • SAGICOR
  • SAGICOR GENERAL
  • SALTIBUS CREDIT UNION
  • WASCO
Q. How does it work?
  • Walk into any SurePay location with your bills (does not have to be a current bill), hand them to the SurePay cashier and tell them how much you want to pay toward each bill. A total amount is given and you can make one payment! Simple. If you wish to register for a SurePay account, provide one form of I.D and confirm which bills you want registered to your account. You will never have to walk with your bills again when using SurePay.
  • SurePay securely handles the distribution of the funds to each of the billers on your behalf and at no cost to you! It’s easy…one total, one payment and you receive an official proof of payment receipt for your records.
  • The SurePay system is constantly in communication with each of the biller’s accounting system, updating payments to each account on an on-going basis means all account information is kept current and secure. It also means you can pay bills on the day they are due and not risk penalty. You can even make payments after the bills are due!
  • No longer does paying bills mean writing cheque after cheque or wasting time in line after line. It now means just one simple payment at any SurePay payment centre and that’s it, bills are done…simple as that!
  • So if you’re looking for an easy way to pay bills give SurePay a try… the convenient way to pay!
Q. Attributes of the Service – FAST, SAFE & FREE?
  • Its FREE – NO V.A.T, surcharges and hidden fees
  • No long lines and NO need to take line after line at each of the Billers
  • Pay bills at SurePay even when you are in arrears
  • Part payments can be made on any utility bill
  • Connects directly to the Biller’s system so your account is updated on the same day
  • Payment can be made by CASH, CHEQUE, and also with CREDIT CARD at some locations
  • You get an original receipt as proof of payment and you can always call the utility company to confirm (if you want further confirmation of payment)
  • After registration you don’t have to walk with a bill again when making payments through SurePay
  • You can make bill payments at any SurePay location irrespective of which location you registered for a SurePay account (your bill payment information is assessable throughout the network)
  • Bills can be paid at any SurePay location whether you are registered or not (once you present a copy of the bill)
  • Paying your bills at SurePay does not require a current bill, once an account number is available on the bill,
  • Month to date balances are given on all outstanding bill accounts (except Digicel which provides no account balances)
  • All SurePay’s customer information is secure, the process is fast and the service is FREE!

Special Notes:

  • All cheques are written out to SurePay
  • Only cash payments can be made for Pan American Life
  • First/initial premium payments for Massy United Insurance will need to be made at their main office. All subsequent payments are applicable for payment at any SurePay location. Note though that these do not include payments to Brokers.

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J.E. Bergasse & Company Ltd.
JEB Bldg., Vide Bouteille
P.O. Box 102
Castries, St. Lucia 00124

 

Tel: 758-456-6500 | Fax: 758-456-6508
E-mail: info@jebergasse.com or sales@jebergasse.com
Opening Hours: 8:30AM to 5:00PM
(Monday through Friday)

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Credit & Debit Cards Accepted